FREQUENLTY ASKED QUESTIONS

What can a Active and Creative kids Voucher be used for?

From 1 February 2024, parents, guardians and carers can claim a $50 and a second voucher from 15th of July 2024 to put towards the cost of lessons and fees with registered Active and Creative Kids providers. We are approved online providers and we pride ourselves in providing interactive online classes for children remote/rural towns or children with a disability. It is a great opportunity to let kids find their passion and learn new skills. For more information link here

How can I book my online lesson.

Once we successfully redeem your Active and Creative kids’ voucher, we will email you a link or a QR code so you can book your class if you purchase the materials from us. If for any reason your child can not attend the scheduled class, contact us and we can make arrangements for another time.

How long will my order take and how much is shipping?

Shipping is a flat rate of $5 on all orders NSW wide. We will post out your kit 1 business day and we email you a tracking number for you order as soon as have sent out your kit. Also allow 5-7 business days for Australia Post to deliver your kit to your door step.

WHAT DO I DO IF I FORGET TO ADD IN MY VOUCHER DETAILS ON THE ORDER?

It’s ok, we are here for you as promised, 24-7. Please email your voucher details to kidsartbox@hotmail.com and our team will manually add it to your order.

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