FREQUENLTY ASKED QUESTIONS



What can a Active and Creative kids Voucher be used for?

From 1 February 2024, eligible parents, guardians and carers can claim a $50 Active & Creative Kids voucher to use towards the cost of lessons and program fees with registered providers. A second voucher will be available from 15 July 2026.

Kids Art Box is an approved Active & Creative Kids provider, delivering structured, educational and interactive creative programs for children. Our classes are designed to support the development of fine motor skills, creativity, problem-solving and confidence through guided, hands-on learning experiences. 

All programs are delivered in accordance with the Active & Creative Kids Terms and Conditions to ensure families receive quality educational value.

We are proud to support families in making creative learning accessible and meaningful for children.

For more information, please click here.




How can I book my lesson and how does it work

Once your Active & Creative Kids voucher has been successfully redeemed, we will email you a booking link or QR code so you can schedule your class (if you have purchased the materials from us). Please ensure you bring your materials to the class.

If your child is unable to attend the scheduled session for any reason, please contact us as soon as possible and we will happily arrange an alternative time, subject to availability.


How long will my order take and how much is shipping?


Shipping is a flat rate of $5 on all orders within NSW.

All kits are dispatched within 1 business day of purchase. Once your order has been shipped, you will receive a confirmation email with your tracking number.

Please allow 5–7 business days for Australia Post to deliver your kit to your doorstep. Delivery timeframes may vary depending on your location and Australia Post processing times.


WHAT DO I DO IF I FORGET TO ADD IN MY VOUCHER DETAILS ON THE ORDER?


That’s absolutely fine — we’re here to help.

If you’re experiencing any issues, please email your voucher details to kidsartbox@hotmail.com, and our team will manually apply the voucher to your order as soon as possible.

We’re committed to supporting you every step of the way.


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