Terms and conditions

Kids art box reserves the right to make changes to this site and these terms and conditions at any time.

Orders will be cancelled if we have attempted to contact you 2 or more times for vouchers details, date of birth and full name of child.

NSW Creative Kids Vouchers

Creative kid Vouchers are only valid for NSW kids who are between the age of 41/2 to 18 years old.Once Creative Kids Vouchers are processed with Service NSW refunds are not available. By supplying a Creative Kids Voucher for payment you are authorising Kids art box to process the cost of your order from your Creative Kids voucher with Service NSW. Once your Creative Kids Voucher has been processed with Service NSW, you will be sent an email with your tracking number with the kit contents and lesson plan provided in your kit. Should your lesson plan be missing email us on kidsartbox@hotmail.com.

We are unable to process orders until we receive confirmation of your voucher from Service NSW.

 

Refunds
Refunds can not be offered once voucher is submitted due to service NSW rules.
You can always contact us for any return question at kidsartbox@hotmail.com.

Cancelled orders

Orders will be cancelled if we have attempted to contact you 2 or more times for vouchers details, date of birth and full name of child.

Orders will also be cancelled if we have attempted to contact you 2 or more times for incorrect details or missing information.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

All Shipping is FREE (standard shipping) for all orders over $100 who are addressed in NSW.

Please understand that there has been a backlog with Australia post and order may take a little longer

Kids art box will not be help accountable for stone, lost or misplaced goods.

Kids art box has the right to change this shipping offer at anytime. The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. Kids art box takes no responsibility for customers providing incorrect address details.