FREQUENLTY ASKED QUESTIONS


Children have boundless artistic potential. They are inquisitive, playful, creative and receptive to new opportunities. Creativity is a limitless ability and opens a new way of thinking to enhance, nurture and enable children to thrive. Research has shown that children’s engagement with creative activities has positive effects on their interpersonal, intellectual, social and emotional development.

Why shop with Kids Art Box?

We have carefully considered the requests of thousands of Australian parents in putting together several popular Art Boxes with every intention to bolster stronger creative minds. We have many exciting additional Art Boxes on the way and will be consistently adding to our collection in alignment with the NSW Government expectations.

How long will my order take?

We will post out your kit 1 business day after your NSW Creative kids voucher is validated and email you a tracking number for you order as soon as have sent out your kit. Also allow 5-7 business days for Australia Post to deliver your kit to your door step.

Please note- if missing or incorrect details are provided, this will slight delay your order.

What do I do if I forget to add in my voucher details on the order?

It’s ok, we are here for you as promised, 24-7. Please email your voucher details (child name, date of birth and voucher number) to kidsartbox@hotmail.com and our team will manually add it to your order.

Do my Art Boxes come with any instructions or plans?

Yes, all of our Art Boxes come with a lesson plan for your child(ren) to follow. We do recommend that the kits be used under adult supervision, however the aim is to have fun, broaden the minds of our young generation and explore creativity with fun in mind.

What level of support is offered?

We are here for you. You can contact us via our website or send us an email for any support you may require. If you are feeling overwhelmed in claiming your voucher or for any questions you might have, get in contact right away.

How do I purchase a kit without a voucher?

If you would like to purchase a Kids Art Box without a Creative Kids Voucher you can do so by following the below steps.

Please email us at kidsartbox@hotmail.com with the below details and we will manually place an order for you.


  • Contact Name
  • Delivery Address
  • Email Address
  • Name of kits and the quantity you would like to order

We will then send you an email with your order confirmation and a second email with our bank details to do a bank transfer as payment.

Once we have received your payment we will post out your order within the next business day.